Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Reyna

Karen Reyna

September 4, 2025

5  out of  5
rating by Karen Reyna
"Michaela, Thank you for your fast, friendly and reliable service today."
We responded:
"Thank you, Karen, for the 5 star review and kind words for Michaela!!"
Profile photo of Margarita Ramos

Margarita Ramos

August 29, 2025

5  out of  5
rating by Margarita Ramos
"I spoke with Patricia Gomez to make some changes on my policy and she was absolutely lovely to talk to. She took care of everything I needed in less than 5 minutes. Got my paperwork emailed in seconds and just very professional and straight to what I needed. Thank you."
We responded:
"Margarita, thank you so much for your 5 star review and wonderful review for Patricia! We look forward to providing the best service for years to come."
Profile photo of Ken Wood

Ken Wood

August 28, 2025

5  out of  5
rating by Ken Wood
"Patricia was great to work with. Very helpful and patient to walk me through all of the steps. Overall great experience"
We responded:
"Ken, thank you for the 5 star review! We'll be sure to share your kind words with Patricia and look forward to being here for you in the future!"
Profile photo of Debi Hartwick

Debi Hartwick

August 27, 2025

5  out of  5
rating by Debi Hartwick
"We have been very pleased with our service. Mikaela Tong has been excellent helping us with any of our needs and making any changes as necessary. She is very courteous and always prompt getting back with us or sending us any information needed."
We responded:
"Thank you, Debi, for the great review! We are thrilled Mikaela was able to assist. We look forward to helping in the future!"
Profile photo of David Mead

David Mead

August 27, 2025

5  out of  5
rating by David Mead
"Ben White did a fantastic job explaining the ins and outs of our policies. He was very professional and could answer all our questions. Thank you."
We responded:
"David, thank you so much for the 5 star review! And thank you for the great review of Ben!"
Profile photo of Dawn Van Buskirk

Dawn Van Buskirk

August 22, 2025

5  out of  5
rating by Dawn Van Buskirk
"Ben White reviewed all my insurance policies thoroughly and made some recommendations. He was very knowledgeable and most importantly very personable! Thank you Ben!"
We responded:
"Thank you, Dawn, for the wonderful review! We are so glad Ben was able to help with the things you needed and look forward to being here if anything else is needed!"
Profile photo of Melissa Ritter

Melissa Ritter

August 21, 2025

5  out of  5
rating by Melissa Ritter
"I have been with Jeremy Fuller for over 20 years and have him for my car, life and home insurance. I have worked with Sylvia for many of those years and am so impressed with her level of customer service! She has been absolutely wonderful to work with and I am so appreciative of her! I highly recommend Jeremy Fuller for all of your insurance needs! ☺️"
We responded:
"Melissa, thank you so much for the 5 star review and kind words for Sylvia. We are thrilled you have enjoyed our services and look forward to another 20 years!"
Profile photo of Chesney Corgi

Chesney Corgi

August 19, 2025

5  out of  5
rating by Chesney Corgi
"Ben is hands down a knowledgeable and professional agent to work with! 10/10 recommend!"
We responded:
"Thank you, Chesney, for the great review of Ben! We love 5 stars AND 10/10 and look forward to helping with anything you need in the future."
Profile photo of Heidi

Heidi

August 16, 2025

5  out of  5
rating by Heidi
"Lori helped me get the best car insurance price in my area! She's always ready to help and get things taken care of for me whether its a big or small request. Grateful!"
We responded:
"Heidi, thank you for the 5 star review and kind words for Lori! We are so glad she has been the best for you!"
Profile photo of Susan Rodas

Susan Rodas

August 15, 2025

5  out of  5
rating by Susan Rodas
"Great service with care for my insurance needs with promptness, friendless, professionalism from Patricia Gomez and Jeremy Fuller. Thank you so much for the ease of the changes I requested to my insurance services. Very nice people. 😊"
We responded:
"Susan, thank you for the wonderful review! We are thrilled Patricia was helpful and look forward to helping in the future. "
Profile photo of Butch Noll

Butch Noll

August 13, 2025

5  out of  5
rating by Butch Noll
"I recently moved to New Braunfels from out of state and reached out to a few agencies for all insurance needs. Lory Chambers took my call and was extremely attentive and communicated before, during and after the move. The rates were extremely competitive but it was her attention to detail that convinced me to move our insurance needs to State Farm. It's nice knowing there are still companies that take pride in customer satisfaction."
We responded:
"Butch, Welcome to New Braunfels and thank you so much for your 5 star review! We love that Lori was able to assist throughout the entire process! "
Profile photo of Frank Gonzalez

Frank Gonzalez

August 13, 2025

5  out of  5
rating by Frank Gonzalez
"Roberto was exceptional. He answer all my questions and gave me all the information that I needed. 10 out of 10."
We responded:
"Thank you, Frank, for the 5 star review and kind words for Robert! We are thrilled he was there to help answer all of your questions!"
Profile photo of Jesi Rivera

Jesi Rivera

August 13, 2025

5  out of  5
rating by Jesi Rivera
"Julia McGinley helped me find the right insurance for my new apartment I just got. She guided me the right way, answered all the questions, and was so polite. Highly recommend!"
We responded:
"Thank you, Jesi, for the wonderful review! And Congratulations on your new apartment! We are here if you need anything in the future. "
Profile photo of A. Terry Chavis

A. Terry Chavis

August 10, 2025

5  out of  5
rating by A. Terry Chavis
"Amber Michalski was super helpful and knowledgeable when assisting with my acknowledgment of coverage rejection. I would definitely recommended to family and friends. Her wealth of knowledge, assisted with me saving over 200 dollars a month."
We responded:
"A. Terry, thank you so much for the 5 star review and wonderful review for Amber! We are so glad she was able to help AND save you some money!"
Profile photo of Naima Aitsalah

Naima Aitsalah

August 8, 2025

5  out of  5
rating by Naima Aitsalah
"Julia helped me with the quote, explain to me everything I need to know, answer my questions,she was friendly, nice and give the coverage I need"
We responded:
"Naima, thank you so much for the 5 star review and kind words about Julia! We are so happy you are pleased with our service!"
Profile photo of Trudi-Brooke Mann

Trudi-Brooke Mann

August 6, 2025

5  out of  5
rating by Trudi-Brooke Mann
"Everyone in the office is always so professional and polite. They always know the answer to my questions. Amber assisted me today and she is a top notch employee who was helpful and courteous. She is the type of employee you want representing your business."
We responded:
"Trudi-Brooke, thank you so much for the 5 star review and wonderful review of our office and Amber!"
Profile photo of Laura Forte

Laura Forte

July 30, 2025

5  out of  5
rating by Laura Forte
"Ben White is so helpful and iinformative regarding our policy and best options for us. His communication and follow-up are the best! Highly recommended!"
We responded:
"Laura, thank you for the wonderful review! We will pass on your great feedback to Ben and we look forward to helping with anything you need in the future!"
Profile photo of Ismael Martinez

Ismael Martinez

July 22, 2025

5  out of  5
rating by Ismael Martinez
"Julia was very helpful and took her time in reviewing my bundle policies with State Farm. Did a great job in saving some money on Permians."
We responded:
"Ismael, thank you so much for the 5 star review and kind words about Julia! "
Profile photo of malo brown

malo brown

July 21, 2025

5  out of  5
rating by malo brown
"This review is for Nathan Verde of New Braunfels, TX. Nathan was extremely helpful, easy to work with and kept us informed. We really appreciate having him on our team. Thank you, Nathan Verde, from the Brown family."
We responded:
"Thank you Malo and the The Brown Family for your wonderful review and kind words for Nathan! It's our pleasure to help as much as possible!"
Profile photo of Mike Phillips

Mike Phillips

July 18, 2025

5  out of  5
rating by Mike Phillips
"Mr.White was very professional, informative, and very helpful! Had a very pleasant experience and I am now part of the State Farm family."
We responded:
"Mike, thank you for the wonderful review! We are so happy that you are a part of the State Farm family and look forward to helping for years to come!"
Profile photo of Erica Armendariz

Erica Armendariz

July 18, 2025

5  out of  5
rating by Erica Armendariz
"I have had a wonderful experience at this location for about 10 years. The agents are always so helpful. I called today to get a vehicle transfer and Sylvia helped me from start to finish quickly and professionally. I felt she genuinely cared about helping me out today! Thank you so much Sylvia!"
We responded:
"Thank you, Erica, for the 5 star review! We are thrilled to hear that Sylvia was able to assist AND that you've been with us for 10 years, that's amazing! We are here for anything you might need. "
Profile photo of Virginia Hedges

Virginia Hedges

July 17, 2025

5  out of  5
rating by Virginia Hedges
"I just had a very informative phone discussion with Ben White regarding all my insurance needs. He was extremely patient and helpful with all my questions. He also offered suggestions and guided me through every scenario regarding events that would require coverage. Ben, like all the Fuller agents I've worked with, is an expert in his field. I've been with Jeremy Fuller since he first opened and this agency has stood by me through hail storms, roof replacements, and a burst water heater that flooded my house. You'll never go wrong in depending on Jeremy Fuller to get you through disasters. I also have my car insurance with him and the price is extremely reasonable."
We responded:
"Virginia, thank you so much for your kind and detailed review! We’re truly grateful to have clients like you who appreciate the care and expertise we strive to provide. Your trust and loyalty over the years inspire us to keep delivering the best service possible!"
Profile photo of Brittany Mays

Brittany Mays

July 15, 2025

5  out of  5
rating by Brittany Mays
"Candice was phenomenal. She helped me combine mine and my husbands insurance and soooo much more. Honestly I felt like I had been talking to my friend of many years and only ever spoke to her today! She was quick, consistent, and got everything we needed! I would 1000% recommend. ♥️"
We responded:
"Thank you, Brittany, for your amazing review! We're so glad Candice was able to help you and your husband with combining your insurance and more. It’s wonderful to hear she made the process feel friendly, easy, and efficient. Your recommendation means the world to us, and we’re here whenever you need assistance again!"
Profile photo of Taylor Anne

Taylor Anne

July 14, 2025

5  out of  5
rating by Taylor Anne
"Super great and made our transition from Nevada to Texas very easy"
We responded:
"Thank you, Taylor, for the 5 star review! Welcome to Texas! We will be here for anything you need during your transition."
Profile photo of Charles Karulak

Charles Karulak

July 11, 2025

5  out of  5
rating by Charles Karulak
"I needed some additional information regarding one of my policies and received great service and support from Michalea Borges who works in the Fuller Agency. Thank you."
We responded:
"Thank you, Charles, for your kind words! We're glad Michalea was able to provide you with excellent service and support. We appreciate your feedback and are here to assist you anytime."