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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J B

May 14, 2026

5  out of  5
rating by J B
"Mikaela Tong was very helpful and friendly. She assisted me with my concerns and took the time to listen with care. Thank you Mikaela I truly appreciate the customer service."
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Brenda Dennis

May 13, 2026

5  out of  5
rating by Brenda Dennis
"Ben White was extremely thorough and knowledgeable answering all my questions regarding my home insurance policy renewal and car insurance policy renewal. He was very personable and easy to talk with."
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Lesley Pedde

May 13, 2026

5  out of  5
rating by Lesley Pedde
"Prompt response to my questions. Very pleasant encounter."
We responded:
"Lesley, thank you for the 5 star review!"
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Court van Sickler

May 11, 2026

5  out of  5
rating by Court van Sickler
"We were greeted with friendly smiles, and Ben met with us immediately. Ben covered all our insurance coverages, and explained areas for improvement and cost savings."
We responded:
"Court, Thank you so much for the 5 star review and great feedback for Ben!"
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Michelle Savage

May 11, 2026

5  out of  5
rating by Michelle Savage
"Great customer service. Amber is amazing."
We responded:
"Thank you, Michelle, for the 5 star review!"
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Katy Blakeley

May 11, 2026

5  out of  5
rating by Katy Blakeley
"Thank you Amber Michalski you are AMAZING!!!!! She was so kind and sweet on the phone and I really appreciate her for her quick help and response. I have loved this office and its because they have such kind customer service reps like her!!! Thank you again. you rock!!"
We responded:
"Thank you, Katy, for the wonderful review! We appreciate your kind words for Amber and the office!"
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Court van Sickler

May 11, 2026

4  out of  5
rating by Court van Sickler
"We visited the New Braunfels office and were greeted with a friendly smile, and Ben met us immediately. We chatted about, and he made suggestions for, our all insurances, then gave us a tour of the office, where we met the team. Would recommend this team."
We responded:
"Thank you, Court, for the great review!"
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Joyce Meier

May 8, 2026

5  out of  5
rating by Joyce Meier
"Jake Montag explained all options of the types of insurance we wanted and answered all of our questions as being first time customers. We were very pleased with our in person visit with State Farm."
We responded:
"Joyce, thank you so much for the 5 star review and wonderful feedback for Jake!"
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jacklyn schumann

May 7, 2026

5  out of  5
rating by jacklyn schumann
"Ben was amazing!! Made my change of address and new policy update so easy!"
We responded:
"Jacklyn, thank you so much for the 5 star review!"
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Walter Peters

May 7, 2026

5  out of  5
rating by Walter Peters
"I'm pretty excited about your exelente. Customer service. Have a wonderful day. ( Blessings 🙏 )"
We responded:
"Thank you, Walter, for the kind words and great review!"
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Terry&Becky McCoy

May 6, 2026

5  out of  5
rating by Terry&Becky McCoy
"We weren't too sure how useful a policy review would be, but Ben White did a great job! He answered all of our questions thoroughly and completely, and we feel more confident that our insurance needs are being met. We highly recommend Ben!"
We responded:
"Thank you, Terry and Becky, for taking the time to give us and Ben a 5 star review! We really appreciate it!"
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Felicia Williams

May 5, 2026

5  out of  5
rating by Felicia Williams
"I spoke to someone else about getting my documents sent via email last week and when I realized I didn’t get them, I called again today. Mikaela was quick to take care of me and I got the information that I needed that day. Thank y’all so much!"
We responded:
"Felicia, thank you so much for the 5 star review and kind words for Mikaela! "
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Kathy Garner

April 30, 2026

5  out of  5
rating by Kathy Garner
"I was very pleased with the assistance that Amber Michaiski customer Service Representative gave me to update my account and made sure that the changes were accepted and that my payments would be automatically deducted each month."
We responded:
"Thank you, Kathy, for the 5 star review! We love that Amber was so helpful!"
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Charlyne Smith

April 30, 2026

5  out of  5
rating by Charlyne Smith
"Michaela is simply the best. She has always been helpful for our family. As we have been members of State Farm family for a long time. Thank you Michaela."
We responded:
"Thank you, Charlyne, for the wonderful review!"
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R Sta

April 30, 2026

5  out of  5
rating by R Sta
"Patricia Gomez was a joy to work with. I was uncertain regarding some coverage and had alot of questions. She answered all those questions and even ones I hadn't thought to ask. Professional and efficient. Definetely will recommend working with Patricia and State Farm"
We responded:
"Thank you for the 5 star review!"
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Leonardo De Araujo

April 29, 2026

5  out of  5
rating by Leonardo De Araujo
"Amber & Seth were both amazing representatives who helped me get last minute edits on my policy in such a quick manner. Thanks to both of you for being so great, being patient, and helping me with the edits on my policy! Very thankful I got to work with y'all."
We responded:
"Leonardo, thank you so much for the 5 star review and kind words for Seth and Amber!"
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Patricia Noel

April 29, 2026

5  out of  5
rating by Patricia Noel
"I worked with Amber to switch my renter's insurance. I've never had such a smooth transition working with someone over the phone. She was a true delight to work with. She was efficient and so caring--taking my every question with stride. Highly recommend!!!"
We responded:
"Thank you, Patricia, for the 5 star review! It means the world to us!"
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Jaybird Hernandez

April 28, 2026

5  out of  5
rating by Jaybird Hernandez
"There so polite work with me all the time I have no complaints been with them for years"
We responded:
"Jaybird, thank you so much for the 5 star review!!"
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Aaron Ffrench

April 24, 2026

5  out of  5
rating by Aaron Ffrench
"Thanks Mikaela! Fast, easy and got done what I needed!"
We responded:
"Thank you, Aaron, for the wonderful review!"
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Michael Doser

April 24, 2026

5  out of  5
rating by Michael Doser
"Thanks for your help"
We responded:
"Thank you, Michael, for the great review!"
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Fran Ross

April 22, 2026

5  out of  5
rating by Fran Ross
"Ben is a wonderful agent. He went over my policies and explained in detail what they do. He also looked at all of my discounts to make sure I was getting all of my savings. When it comes to insurance and asset protection Ben was very knowledgeable and put me at ease. I am happy to be with State Farm."
We responded:
"Thank you so much Fran for the Review on Jenn. We sure appreciate it."
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Matthew Palmer

April 20, 2026

5  out of  5
rating by Matthew Palmer
"Amber Michalski was great and very helpful on helping me out with getting changes made to my policy I highly recommend State Farm to be your insurance there great and helpful Amber did such a great job helping me 💯 thank you very much Amber"
We responded:
"Thank you, Matthew, for the great review and 5 stars for Amber and the office!"
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Harold

April 18, 2026

5  out of  5
rating by Harold
"Amber was wonderful. She helped me solve my issue very quickly and very professionally she deserves a raise"
We responded:
"Harold, thank you for the 5 star review and great feedback for Amber!"
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Sheila Weir Garcia

April 17, 2026

5  out of  5
rating by Sheila Weir Garcia
"The staff is very friendly and they always answer all of my questions and concerns with professionism and kindness."
We responded:
"Thank you, Sheila, for the wonderful review and 5 stars!"
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Marhra Cain

April 15, 2026

5  out of  5
rating by Marhra Cain
"My expectations with Lori and State Farm have been met. Lori is a fantastic agent and responds via text or email, quick and efficient! I try to send everyone I can to her! We pay way less."
We responded:
"Marhra, thank you so much for the rave review of Lori and our office! The 5 stars means a lot too!"